Privacy policy

PRIVACY POLICY

Last Updated: November 10, 2026

This Privacy Policy explains how kukirin oficial, operated by HENRIQUEZ VENTURES LLC, collects, uses, stores, and protects personal information when customers visit our website, make purchases, or communicate with our support team.

1. BUSINESS INFORMATION

Store Name: kukirin oficial
Legal Business Name: HENRIQUEZ VENTURES LLC
Registered Business Address: 4366 SW 161st Pl, Miami, FL 33185, United States
EIN: 39-4255247
Customer Support Email: support@kukirinoficial.shop
Website: https://kukirinoficial.shop

For privacy-related inquiries, contact support@kukirinoficial.shop.

2. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

Information provided directly by customers:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number.

  • Order details.

  • Customer support communications.

Payment information:

Payments are processed through third-party payment providers. We may receive transaction confirmations, payment status, and limited payment-related information. Complete payment card details are generally processed by the relevant payment provider.

Automatically collected information:

  • IP address.

  • Browser type and device information.

  • Operating system.

  • Website activity.

  • Pages viewed.

  • Referral information.

  • Cookie identifiers and similar tracking technologies.

3. HOW WE USE PERSONAL INFORMATION

We use personal information for the following purposes:

  • Processing and fulfilling customer orders.

  • Arranging product shipments.

  • Providing order tracking information.

  • Processing refunds and payment transactions.

  • Responding to customer inquiries.

  • Managing customer accounts.

  • Sending transactional emails.

  • Sending marketing communications where permitted.

  • Measuring website performance.

  • Understanding customer interactions with our website.

  • Detecting fraudulent activity and protecting our business.

  • Complying with applicable legal obligations.

4. LEGAL BASES FOR PROCESSING UNDER THE GDPR

For customers in Spain and other applicable European Union jurisdictions, we process personal data under the following legal bases:

Contractual necessity: Processing required to accept, fulfill, and manage customer orders.

Legal obligations: Processing necessary to comply with tax, accounting, consumer protection, and other legal requirements.

Legitimate interests: Processing necessary for fraud prevention, website security, business administration, and service improvement, provided these interests do not override the individual's rights.

Consent: Processing based on consent, including non-essential cookies and certain marketing activities.

Customers may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing performed before withdrawal.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, pixels, tags, and similar technologies to support website functionality, analyze visitor activity, measure advertising performance, and improve marketing communications.

The following services may be used:

Shopify

Purpose:

  • Essential website functionality.

  • Shopping cart management.

  • Checkout functionality.

  • Customer session management.

  • Security and fraud prevention.

Meta Pixel

Purpose:

  • Measuring advertising performance.

  • Understanding interactions with advertisements.

  • Measuring conversions.

  • Supporting advertising campaigns on Meta platforms.

Google Analytics 4

Purpose:

  • Analyzing website traffic.

  • Measuring visitor engagement.

  • Understanding browsing behavior.

  • Identifying website performance trends.

TikTok Pixel

Purpose:

  • Measuring advertising conversions.

  • Understanding interactions with TikTok advertisements.

  • Evaluating advertising campaign performance.

  • Supporting advertising measurement and optimization.

Klaviyo

Purpose:

  • Managing email marketing communications.

  • Measuring email engagement.

  • Supporting customer segmentation.

  • Improving marketing campaign performance.

6. COOKIE CONSENT AND MANAGEMENT

Strictly necessary cookies may be used where required to operate the website and provide requested services.

Non-essential analytics, advertising, and marketing cookies will be activated only where the required consent has been obtained under applicable law.

Visitors in Spain and other applicable European Union jurisdictions may accept or reject non-essential cookies through the website's cookie consent interface.

Customers may also manage cookies through their browser settings. Disabling certain cookies may affect website functionality.

Where applicable, customers may withdraw previously granted cookie consent through the website's cookie preference controls.

Refusing non-essential cookies will not prevent customers from purchasing products.

7. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with service providers that help us operate our business, including:

  • Shopify, for website hosting and e-commerce operations.

  • Payment processors, for payment transactions.

  • Shipping companies and logistics providers, for order delivery.

  • Third-party suppliers and fulfillment partners, for product preparation and shipment.

  • Meta, for advertising measurement and related services.

  • Google, for website analytics.

  • TikTok, for advertising measurement.

  • Klaviyo, for email marketing and customer communications.

We share only information reasonably necessary for the relevant business purpose.

We may also disclose information when required by law, in response to valid legal requests, or to protect our legal rights.

8. INTERNATIONAL DATA TRANSFERS

HENRIQUEZ VENTURES LLC is established in the United States, and products are shipped directly from China through third-party suppliers.

Personal information may therefore be processed in the United States, China, and other countries where our service providers operate.

Where the GDPR applies, international transfers will be conducted using an applicable lawful transfer mechanism, such as an adequacy decision or appropriate safeguards, including Standard Contractual Clauses where required.

Customers may contact us to request further information about applicable transfer safeguards.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods depend on:

  • The nature of the information.

  • The purpose of processing.

  • Legal and accounting obligations.

  • Dispute resolution requirements.

  • Fraud prevention and security needs.

When personal information is no longer required, it will be deleted or anonymized where reasonably possible.

10. GDPR DATA SUBJECT RIGHTS

Where the GDPR applies, individuals have the right to:

  • Access their personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Request data portability.

  • Withdraw consent.

  • Lodge a complaint with the competent data protection supervisory authority.

In Spain, individuals may lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

Requests may be submitted to:

support@kukirinoficial.shop

We may request reasonable information to verify the identity of the person making the request.

11. CALIFORNIA CONSUMER PRIVACY RIGHTS

Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to our business, California residents may have the right to:

  • Know what personal information is collected.

  • Access personal information.

  • Request deletion of personal information.

  • Request correction of inaccurate personal information.

  • Opt out of the sale or sharing of personal information.

  • Limit certain uses and disclosures of sensitive personal information.

  • Receive equal service and pricing when exercising privacy rights.

Requests may be submitted to support@kukirinoficial.shop.

We will not discriminate against individuals for exercising applicable privacy rights.

Where applicable, we will honor recognized opt-out preference signals, including Global Privacy Control (GPC).

If our use of advertising technologies constitutes sharing of personal information for cross-context behavioral advertising under California law, customers may exercise their applicable opt-out rights through the website's designated privacy controls or by contacting us.

12. EMAIL MARKETING

Customers may receive promotional emails where they have provided the required consent or where another lawful basis permits the communication.

Customers may unsubscribe at any time using the unsubscribe link included in marketing emails.

Transactional emails concerning orders, payments, shipping, and customer support may still be sent when necessary to provide purchased services.

13. DATA SECURITY

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information directly from children in circumstances where parental consent is legally required.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the situation.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices, security, or content of external websites.

Customers should review the privacy policies of those third parties before providing personal information.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable legal requirements.

The updated version will be published on our website with its revised date.

17. CONTACT INFORMATION

For privacy questions, requests, or concerns, contact:

kukirin oficial
HENRIQUEZ VENTURES LLC
4366 SW 161st Pl, Miami, FL 33185, United States
EIN: 39-4255247
Email: support@kukirinoficial.shop
Phone: +1 646-209-9461
Website: https://kukirinoficial.shop