Terms of service

TERMS OF SERVICE

Last Updated: November 10, 2026

1. INTRODUCTION

These Terms of Service govern access to and use of the kukirin oficial website and all purchases made through our online store.

The website is operated by HENRIQUEZ VENTURES LLC.

By accessing our website or purchasing products, you agree to these Terms of Service, subject to any mandatory consumer rights that cannot legally be waived.

If you do not agree with these terms, please do not use our website.

2. BUSINESS INFORMATION

Store Name: kukirin oficial
Legal Business Name: HENRIQUEZ VENTURES LLC
Registered Business Address: 4366 SW 161st Pl, Miami, FL 33185, United States
EIN: 39-4255247
Email: support@kukirinoficial.shop
Phone: +1 646-209-9461
Website: https://kukirinoficial.shop

3. ELIGIBILITY AND USE OF THE WEBSITE

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not attempt to interfere with the security or operation of the website.

We reserve the right to refuse service, restrict access, or cancel transactions where permitted by applicable law, including in cases of suspected fraud or misuse.

4. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and prices are accurate.

However, minor variations in color, appearance, packaging, or presentation may occur due to screen settings, manufacturing updates, or supplier changes.

Product availability may change without prior notice.

If a product becomes unavailable after an order has been placed, we may contact the customer to arrange an appropriate solution, including cancellation and refund where applicable.

5. PRICES AND CURRENCY

Prices displayed on our website are shown in the applicable currency for the selected market.

  • United States: USD.

  • Spain: EUR.

Prices are displayed subject to applicable taxes and charges shown during checkout.

Any applicable customs duties, import taxes, or other charges associated with international delivery are addressed in our Shipping Policy.

We reserve the right to correct pricing errors before accepting an order, subject to applicable consumer protection laws.

6. ORDERS AND PAYMENT

When placing an order, customers agree to provide accurate billing, shipping, and payment information.

An order is subject to payment authorization and acceptance by HENRIQUEZ VENTURES LLC.

We reserve the right to cancel an order when:

  • Payment authorization is declined.

  • Information provided is materially inaccurate.

  • Fraudulent activity is suspected.

  • The product is unavailable.

  • An obvious pricing or technical error affects the order.

If payment has already been collected for an order that is canceled, an appropriate refund will be issued.

Payments are processed through the payment methods made available during checkout.

The transaction may appear on the customer's payment statement under the name "kukirin."

7. SHIPPING AND DELIVERY

Products sold through kukirin oficial are shipped directly from China through third-party suppliers and fulfillment partners.

Our standard processing time is 1 to 3 business days.

Estimated delivery time is 8 to 16 business days after shipment.

Delivery estimates are not guarantees and may be affected by customs procedures, carrier operations, weather conditions, or other circumstances outside our reasonable control.

Orders may arrive in separate packages when products are fulfilled through different suppliers or shipping facilities.

Additional information is available in our Shipping Policy.

8. RETURNS AND REFUNDS

Our Return and Refund Policy governs voluntary refund requests and applicable statutory withdrawal rights.

Customers may request voluntary refunds within 30 days from the date of delivery, subject to the conditions described in that policy.

Customers in Spain retain their statutory 14-day right of withdrawal for eligible distance purchases.

No physical product return is required for refunds approved under our stated refund procedures. Following approval, customers may keep or dispose of the product.

Nothing in these Terms limits mandatory consumer rights.

9. EUROPEAN CONSUMER PROTECTION

For customers in Spain and other applicable European Union jurisdictions, mandatory consumer protection legislation applies.

This includes statutory rights relating to:

  • Distance selling.

  • Withdrawal from eligible purchases.

  • Product conformity.

  • Remedies for defective or non-conforming products.

  • Refunds and delivery obligations.

For new goods sold to consumers in Spain, the applicable legal conformity period is generally three years from delivery.

These statutory rights are independent of any voluntary refund policy.

10. INTELLECTUAL PROPERTY

All website content, including text, graphics, photographs, logos, designs, and other materials, is protected by applicable intellectual property laws.

Customers may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization.

All trademarks and third-party intellectual property remain the property of their respective owners.

11. THIRD-PARTY SERVICES

Our website may rely on third-party providers for:

  • E-commerce hosting.

  • Payment processing.

  • Shipping and fulfillment.

  • Analytics.

  • Advertising.

  • Email communications.

These providers may operate under their own terms and privacy policies.

HENRIQUEZ VENTURES LLC is not responsible for independent third-party services beyond the responsibilities imposed by applicable law.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, HENRIQUEZ VENTURES LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through it.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms limits statutory consumer rights, including mandatory product conformity rights under Spanish and European Union law.

13. FORCE MAJEURE

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, transportation disruptions, customs delays, governmental actions, labor disputes, or significant interruptions to communication or logistics networks.

This provision does not remove any mandatory refund or cancellation obligations imposed by applicable law.

14. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

For customers residing in Spain or other European Union jurisdictions, this choice of law does not deprive consumers of mandatory protections granted under the laws applicable to them.

Any dispute shall be submitted to the competent courts in accordance with applicable jurisdictional and consumer protection rules.

15. CHANGES TO THESE TERMS

We may revise these Terms of Service from time to time.

Updated terms will be published on our website with a revised effective date.

Changes will not retroactively eliminate rights already acquired by customers under applicable law.

16. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue to apply to the extent legally permissible.

17. CONTACT INFORMATION

For questions regarding these Terms, orders, or our services, contact:

kukirin oficial
HENRIQUEZ VENTURES LLC
4366 SW 161st Pl, Miami, FL 33185, United States
EIN: 39-4255247
Email: support@kukirinoficial.shop
Phone: +1 646-209-9461
Website: https://kukirinoficial.shop